Right of Withdrawal

right of withdrawal for consumers

(Consumer is any natural person who

neither their commercial nor

can be attributed to their self-employed professional activity.)

Right of withdrawal

right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day the contract was concluded.

In order to exercise your right of withdrawal, you must inform us (Volta Motor GmbH, Handwerkerstr 3 15366 Hoppegarten Berlin, telephone number: +49 175 1188623 , email address: sales.de@volta.com.tr ) by means of a clear statement (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.

You can also electronically fill out and submit the model cancellation form or any other clear statement on our website (https://volta-motor.com/). If you make use of this option, we will immediately send you (e.g. by e-mail) confirmation of receipt of such a revocation.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.

If you have requested that the services for which the contract provides for the payment of a price should begin during the cooling-off period, you must pay us a reasonable amount which is proportionate to the time at which you informed us of the exercise of the right of withdrawal with regard to this contract, corresponds to the services already provided in comparison to the total scope of the services provided for in the contract.

Reasons for exclusion or expiration

The right of withdrawal does not apply to contracts for the provision of services in connection with leisure activities if the contract provides for a specific date or period for the provision.

In the case of a contract for the provision of services, which obliges the consumer to pay a price, the right of withdrawal expires upon full provision of the service if the consumer has expressly agreed before the start of the provision that the entrepreneur can start providing the service before the expiry of the The cancellation period begins and he has confirmed his knowledge that his right of cancellation expires with the complete fulfillment of the contract by the entrepreneur.

In the case of a contract where the consumer has expressly requested the entrepreneur to visit him in order to carry out repair work, the right of withdrawal expires when the repair services have been rendered in full, if the consumer has expressly agreed before the start of the performance that the entrepreneur can start carrying out the repair services before the cancellation period has expired.

Sample withdrawal form

(If you want to revoke the contract, please fill out this form and send it back.)

  • I/ we (*) hereby revoke the contract concluded by me/ us (*) for the purchase of the following goods (*)/ the provision of the following service (*)
  • Ordered on (*)/ received on (*)
  • Name of consumer(s)
  • Address of consumer(s)
  • Signature of consumer(s) (only if notification is on paper)
  • Date

(*) Delete where not applicable.